Empowering Businesses With Smarter, Faster & Reliable BPO Solutions customer-focused support

We are a next-generation outsourcing partner delivering seamless voice, non-voice, email, and IT support services.
Our mission is simple to help businesses grow while creating meaningful employment for India’s youth.

Voice Services

We offer Voice, non-voice, chat, and email support tailored for global brands.

Chat Solutions

Our chat solutions are designed to enhance customer engagement, providing real-time assistance to boost satisfaction and sales.

IT Help Desk

Our IT help desk services ensure quick issue resolution, keeping your operations running smoothly and your customers happy.

Non-Voice Services

We specialize in non-voice services, providing comprehensive support tailored to the unique needs of your e-commerce brand.

Customer Care

Our customer care solutions are focused on building relationships, providing personalized support that prioritizes your client’s needs.

Consultation Services

We offer expert consultations to assess your needs and deliver the best solutions for your e-commerce customer support.

What Our Customers Say

Our clients appreciate our support—here's what they have shared!

Innovate with Trust

Empowering E-commerce Support through Innovation

At Externix Informatics, we specialize in providing top-notch customer support for e-commerce brands. Our mission is simple: to enhance client interactions while ensuring data security and operational excellence. We are committed to continuous improvement and shaped by a culture of customer focus and technological innovation.

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Our values drive us to deliver effective and empowering support solutions tailored to our clients' needs. We harness technology to improve customer satisfaction and elevate the support experience.

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By integrating automated systems with personalized service, we forge connections that matter and build lasting trust with each interaction.

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