Built For Business Success

Built For Business
Built for success

Transform your operations with world-class BPO solutions. We deliver excellence in customer service, data management, and process optimization.

24/7
Support
100%
Secure
7+
Industries

Expert Support

Trained professionals delivering exceptional customer service

Data Security

Enterprise-grade protection for your sensitive information

Fast Turnaround

Efficient processes that accelerate your business growth

Externix Informatics
7+
Industries Served
99%+
Accuracy Rate
24/7
Customer Support
100%
Data Security
About Us

Your Trusted Partner in Business Growth

Established in 2025, Externix Informatics is driven by the vision to become an industry leader while empowering youth through meaningful employment. We believe in shared success – when our partners grow, we grow together.

Established in 2025 with a mission to lead
Empowering youth through meaningful employment
Committed to shared success and growth
Industry-leading quality standards
WHY EXTERNIX

Easy to Adopt, Easy to Use, Easy to Manage

24*7 Customer Support

Round-the-clock customer assistance ensuring your business never misses a beat, with dedicated teams available at all times.

99+% Accuracy

Industry-leading accuracy rates across all our processes, backed by rigorous quality assurance and continuous monitoring.

Flexible, Reliable & Affordable

Scalable services that adapt to your business needs, delivering enterprise-quality results at competitive pricing.

Advanced Technology

Leveraging cutting-edge tools and platforms to streamline operations and maximize efficiency in every process.

Experienced & Expert Team

A highly skilled workforce with deep domain expertise, continuously trained to deliver exceptional outcomes.

Long Term Customer Retention

Building lasting partnerships through consistent quality, trust, and a genuine commitment to client success.

Transparency & Diversity

Open communication and inclusive practices that foster trust and drive innovation across all engagements.

Consistency in Quality

Unwavering quality standards maintained through robust processes, audits, and continuous improvement protocols.

Client Centric

Every decision revolves around your success, with customized solutions tailored to your specific business objectives.

SERVICES

Comprehensive BPO Solutions

We offer a complete suite of business process outsourcing services designed to optimize your operations and enhance customer experience.

Voice Process

Professional voice-based customer support with trained agents delivering exceptional call handling.

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Non-Voice Process

Comprehensive back-office operations including data entry, document processing, and chat support.

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Inbound & Outbound

Complete call center solutions for customer inquiries, sales calls, and lead generation campaigns.

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Email Process

Efficient email management and response services ensuring timely customer communication.

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IT Help Desk

Technical support services for software, hardware, and network-related customer issues.

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Data Mining

Advanced data extraction, analysis, and processing to uncover valuable business insights.

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Digital Marketing

Result-driven digital marketing strategies including SEO, PPC, content marketing, and performance campaigns to grow your brand online.

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Social Media Management

End-to-end social media handling — content creation, scheduling, community management, and analytics to boost your online presence.

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ONBOARDING

How to Get Started

We offer a complete suite of business process outsourcing services designed to optimize your operations and enhance customer experience.

01

Schedule a free consultation

Book a call with our experts to discuss your business needs and explore how we can help.

02

Define your needs & goals

We work with you to outline specific requirements, KPIs, and success metrics for your project.

03

Launch your team

Your dedicated team goes live with seamless integration into your existing workflows.

What will you get from Externix

High quality, English-speaking agents
Personalized sales and support strategy
Seamless integration with your current systems and processes
A dedicated team that adapts to your needs
Transparent reporting and performance tracking
Leadership

Meet Our Visionary Leaders

Our leadership team combines diverse experience with a shared commitment to excellence, innovation, and client success.

TS

Tushar Sharma

Director

A seasoned professional with extensive BPO industry experience and a background as a Data Analyst. Tushar's entrepreneurial vision and strong analytical mindset drive operational excellence at Externix.

DA

Dev Ahirwar

Director

A dynamic leader and visionary entrepreneur with diverse experience across multiple industries. Dev brings innovative thinking and a results-driven approach to establish Externix as a trusted industry name.

Contact Us

Let's Start a Conversation

Ready to transform your business operations? Get in touch with our team to discuss how we can help you achieve your goals.

Get in Touch

Address

14, Defence Colony, Gurugram, Haryana - 122102, India

Gurugram, Haryana, India

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